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Across Maryland, thousands of people provide $49.9 million worth of service while managing the state's HOA communities. These volunteers are ordinary residents of the community who bring a range of skills to the table, but they're also busy people with many other commitments.
One way to lighten their time burden is by hiring a dedicated community association manager to assist with some association governance tasks. An HOA manager can perform an array of services to keep your community thriving and alleviate board member stress.
Read on to find out how a community manager contributes to community living and how to hire the best one.
Community Association Manager Responsibilities
Although the community's board of directors is responsible for all tasks associated with managing a community, they can outsource some of these duties to other professionals. Property managers can assist with the following:
General Administration
A community manager oversees general admin, such as answering telephone calls, emails, and correspondence. They keep records related to community affairs and communicate with members regarding community activities.
Financial Management
The board members set the budget and raise the fees for an HOA, but a manager assists with collecting fee payments and keeping track of these transactions. They're also responsible for allocating funds carefully to ensure they stick within the annual budget.
Maintenance Coordination
The HOA manager must ensure the community's amenities remain in good working order. They inspect these shared spaces regularly, request quotes for necessary maintenance and repairs, and oversee the work.
Characteristics of a Good HOA Manager
People skills are among the key community leadership characteristics of a successful HOA manager. They will need to manage disputes and communicate clearly and effectively with residents.
Community managers are also tasked with maintaining a positive community vibe by arranging special events and festivities. By building community spirit in this way, they
- Enhance security
- Increase demand for homes in the HOA
- Encourage timely fee payments
Organizational skills are another top requirement to work as an HOA manager. These come in handy when arranging events and overseeing repairs and maintenance to common areas.
A well-connected person with a lot of local experience often has pre-existing relationships with vendors and contractors, ensuring your community gets the best prices and service for maintenance and repairs.
When hiring an HOA manager, you should also inquire about any courses and training they've done. The best HOA managers have years of real estate experience and already work for reputable property management companies.
Boost Your Community Association and Save Time
No doubt choosing an accomplished community association manager can enhance the value and sense of community in your HOA. You can hire a private individual or collaborate with a property management team to further your aims.
PMI Real Asset MGMT is a leading property management company based in Ellicott City, MD. We can assist you with every facet of HOA management.
Our team of qualified and experienced property managers is committed to keeping your HOA on track using the latest technologies and communication channels. Give your busy HOA board members a break by reaching out for community management solutions today.
